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Successful Negotiating

2 day workshop for 6 – 10 participants

Overview

This workshop is for people who are negotiating with clients, suppliers and partner organisations within the context of an on-going relationship. We examine what attitudes successful negotiators require to negotiate in a strong but respectful style. This provides the starting point for developing strong negotiating behaviours underpinned by a negotiating process. It can be tailored for specific roles and situations e.g. sales.

Aims

By the end of this workshop the participants will be able to:

  • Identify if negotiating in a situation is the right course of action to achieve the intended outcome
  • Ensure that your pre-negotiation planning and communications with the other party allow you to start in as strong a position as possible
  • Keep control of what you are doing in the negotiation
  • Apply the most appropriate skills to support your negotiating positions
  • Stay engaged and handle difficult behaviours from the other party
  • Be strong without harming the relationship

Workshop style

Short expert input and group discussion are reinforced by interactive role-plays, both in pairs and larger group negotiations. The role-plays are based on generic case studies, the participant’s own scenarios and we can develop some organisation-specific ones. Participants will receive individual guidance and feedback throughout the workshop.

Day 1

  • Introduction
  • Negotiating exercise
  • Key negotiating principles and attitudes
  • Overview Negotiating process
  • Preparing to negotiate
  • The ‘opening’ phases
    • Steps
    • Key skills
    • Tips and tactics
  • Negotiating exercise

Day 2

  • Review
  • The ‘closing’ phases
    • Steps
    • Key skills
    • Tips and tactics
  • Difficult people/situations
  • Action planning
  • Close
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