
Successful Negotiating
2 day workshop for 6 – 10 participants
Overview
This workshop is for people who are negotiating with clients, suppliers and partner organisations within the context of an on-going relationship. We examine what attitudes successful negotiators require to negotiate in a strong but respectful style. This provides the starting point for developing strong negotiating behaviours underpinned by a negotiating process. It can be tailored for specific roles and situations e.g. sales.
Aims
By the end of this workshop the participants will be able to:
- Identify if negotiating in a situation is the right course of action to achieve the intended outcome
- Ensure that your pre-negotiation planning and communications with the other party allow you to start in as strong a position as possible
- Keep control of what you are doing in the negotiation
- Apply the most appropriate skills to support your negotiating positions
- Stay engaged and handle difficult behaviours from the other party
- Be strong without harming the relationship
Workshop style
Short expert input and group discussion are reinforced by interactive role-plays, both in pairs and larger group negotiations. The role-plays are based on generic case studies, the participant’s own scenarios and we can develop some organisation-specific ones. Participants will receive individual guidance and feedback throughout the workshop.
Day 1
- Introduction
- Negotiating exercise
- Key negotiating principles and attitudes
- Overview Negotiating process
- Preparing to negotiate
- The ‘opening’ phases
- Steps
- Key skills
- Tips and tactics
- Negotiating exercise
Day 2
- Review
- The ‘closing’ phases
- Steps
- Key skills
- Tips and tactics
- Difficult people/situations
- Action planning
- Close
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